Materials & Operations Specialist

Gulf Coast Blood 

Location:  9990 Fannin Street, Houston, TX  77054

Join our team of heroes!

Reporting to the Donor Recruitment Operations Manager, this position organizes pre-drive support operations and maintains materials and inventory in support of department operations.

Just For You:

• Career advancement opportunities.
• Competitive compensation and benefits package.
• Engaging and exciting opportunity to SAVE LIVES.

Tips to thrive in our culture:

• Embody our Core Values of Commitment, Integrity, and Respect.
• Work to actively create experiences that inspire others to save lives, each and every day.
• Embrace doing it right, making connections, and creating desired experiences.
• Comply with all organizational policies and standards, including safety rules, and be willing to report actual and potential violations to the appropriate supervisor or manager.

In this role, you will:

• Handles all incoming and outgoing departmental mail including blood drive materials to donor groups.
• Supports initiatives to enhance efficiency and improve Donor Recruitment Drive Support operations to optimize client experience.
• Facilitates pick-up and delivery schedule with vendors for mobile blood drive donor incentives in the Gulf Coast, Brazos Valley and East Texas Regions.  This includes inventorying on hand promotions as well as prepping newly received items for mobile services and sub-center distribution.
• Accounts for and reconciles returned incentive items; serves as backup for mailing run-out items to donors in a timely manner.
• Reviews, troubleshoots and organizes Donor Recruitment Workroom for practicality, safety, cleanliness and efficiency.
• Maintains stock of departmental forms, supplies and blood drive marketing materials.
• Prepares materials such as yard signs, t-shirts or other blood drive materials for mail and/or delivery.
• After deliveries have been received, stock supplies in workroom.
• Assists Donor Services Risk Management with preparing and supplying care packs for donors experiencing adverse reactions.
• Ensures that all transported items are handled carefully and in compliance with Standard Operating Procedures.
• Ensures compliance with acceptability standards a set forth in the Vehicle Loss Control Policy, Standard Operating Procedures Manual and various other policies, procedures and protocol.
• Manages RISO Inventory application and Recruiter Store to ensure requests from all three sub centers are completed within one business day. Provide day-of blood drive material/promotion delivery assistance on an as needed basis.

We need someone who has:

• High School Diploma or GED and two years of administrative/clerical experience, preferably in an allied health field, or related experience or equivalent combination of education and experience.
• Valid TX Driver's License and acceptable driving record.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent.
• Demonstrated proficiency in Microsoft Office (Word/Excel); sufficient computer literacy to become proficient in CRM Database used in the Donor Recruitment Department

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to operate a computer and other office machinery and remain in a stationary position.  The employee must frequently lift and/or move up to 10 pounds.  Employees are required to be familiar with and abide by the team lift requirements as specified in the Safety Program in an effort to prevent bodily injury and for the health and safety of others. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually low.

Who We Are:

Since 1975, Gulf Coast Blood has been one of the nation’s largest community blood centers, serving over 170 hospitals across 26 counties. Headquartered in Houston, we support the world’s largest medical complex—the Texas Medical Center—while operating 18 donor centers and hosting more than 7,000 mobile blood drives each year. As an FDA-accredited nonprofit, we provide high-quality human cellular material for both scientific and therapeutic use.

Some Jobs Change Lives. Others Save Them.

Think you have what it takes to save lives with us? We want to hear from you.

EQUAL OPPORTUNITY EMPLOYER STATEMENT

Gulf Coast Blood is an Equal Employment Opportunity Employer. Qualified applicants for positions are considered without regard to race/ethnicity, color, religion, national origin, age, pregnancy, sex, sexual orientation, gender identity, transgender status, military status, protected veteran status, disability status, genetic testing results, or any other basis or characteristic prohibited by applicable law, statute, regulation or Executive Order.