Account Manager (Donor Recruitment)
Mobile Operations Center
Account Manager (Donor Recruitment)
Hours Per Week:
GULF COAST REGIONAL BLOOD CENTER
(Located at 9990 Fannin Street, Houston, Texas 77045)
TITLE/CODE: Account Manager
DEPARTMENT: Donor Recruitment
SCOPE OF RESPONSIBILITY
Reporting to a Donor Recruitment Manager, and coordinating with assigned Account Coordinator, this position is responsible for recruiting and retaining donor groups to exceed monthly and quarterly recruitment goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time.
- Promote the Commit for Life Group and Donor programs to new and existing donor groups.
- Review donor groups’ history and study data reports to efficiently grow their donor base.
- Meet with donor groups to strategize on the recruitment and marketing plan for each drive.
- Complete site inspections to ensure proposed space and location for a blood drive is adequate.
- Procure new donor groups by cold calling in designated territory.
- Serve as a subject matter expert at speaking engagements and trainings throughout the community about blood biology, blood donation and recruitment practices.
- Attend scheduled blood drives, monitor and respond to issues to ensure drive success.
- Communicate with territory partners daily to ensure all drive tasks are completed and drive information/logistics are accurate.
- Evaluate blood drive success and ask for feedback from hosting donor group to help plan for next drive.
- Ensure collection goals are met monthly.
- Adhere to department guidelines, rules, regulations and Standard Operating Procedures (SOPs).
Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Must comply with all applicable safety rules and policies and be willing to report actual and potential safety violations to the appropriate supervisor or manager.
Must maintain regular and acceptable attendance at such level as is determined in The Blood Center’s sole discretion.
Full time: must be regularly available to work at least 8 hours per day, 40 hours per week, or such other days or hours per week as The Blood Center determines are necessary to meet business needs.
Overtime (applicable only to non-exempt positions)
Must be available and willing to work such overtime per day or per week as The Blood Center determines is necessary or desirable to meet business needs.
Weekend and Holidays
Must be available and willing to work such weekends and holidays as The Blood Center determines are necessary or desirable to meet its business needs.
Must regularly be able to work at off-site locations and to either transport self or be transported to same.
This position has no supervisory responsibilities.
QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE
Bachelor's degree from an accredited four-year college or university; and one to three years related experience and/or training to include sales or marketing experience or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Texas Driver's License and acceptable driving record. Must have reliable vehicle to transport self to various donor and group sites (mileage reimbursed).
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts and percentages.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
OTHER SKILLS AND ABILITIES
Computer Literate: Microsoft Office, CRM, scheduling software
Must be able to work irregular hours and days as needed.
Must be able to manage multiple tasks.
POSITION DRIVING STATUS
Personal Vehicle Driver
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit, climb or balance. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include distance vision, close vision, color vision, peripheral vision and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is regularly exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.
EQUAL OPPORTUNITY EMPLOYER STATEMENT
The Blood Center is an Affirmative Action/Equal Employment Opportunity Employer. Qualified applicants for positions are considered without regard to race/ethnicity, color, religion, national origin, age, pregnancy, sex, sexual orientation, gender identity, transgender status, military status, protected veteran status, disability status, genetic testing results or any other basis or characteristic prohibited by applicable law, statute, regulation or Executive Order.