Manager, Executive Support Services

GULF COAST BLOOD

New Posting!

 Location:   1400 La Concha Houston, TX  77054

Position Title: Workforce Specialist 

Join our team of heroes!

Are you looking for more than a job?

The Workforce Specialist supports organizational success through workforce listening, talent acquisition, and compliance. The role facilitates employee listening programs, analyzes feedback, and shares insights to strengthen engagement, retention, and culture. It delivers proactive recruitment efforts for assigned high-volume and hard-to-fill roles, supports hiring events, builds candidate pipelines, and fosters community and alumni engagement. Additionally, the position ensures compliance with hiring policies, maintains accurate documentation, reports on workforce trends and recruiting metrics, and contributes to workforce planning initiatives.

JUST FOR YOU:

• Career advancement opportunities.
• Competitive compensation and benefits package.
• Texas Medical Center location with free parking.
• Engaging and exciting opportunity to SAVE LIVES.

In this role, you will:

Workforce Listening & Engagement 

• Support efforts to capture, analyze, and report on employee sentiment across the lifecycle (from first day to exit) to strengthen engagement, retention, and culture.
• Engage staff to earn trust, secure authentic responses and increase participation within the listening strategy. Carryout interviews in support of the strategy.
• Translate survey and feedback data into actionable insights to support WFS recommendations.
• Facilitate recognition program effectiveness (e.g., Rave) and promote strategies that boost engagement and employee referrals.
• Assist in auditing and enhancing the Manager Engagement Program and Toolkit to help leaders effectively engage both new and existing staff.
• Create and distribute reports as well as present listening strategy findings for assigned areas.
• Utilize information from exit surveys and execute nurture campaigns to engage former employees as part of the GCBAlumni Club to secure rehires, referrals and/or blood donations. 
• Participate in new hire orientation and engagement activity via presentations, projects and events.

Talent Acquisition 

• Attract, recruit, and secure qualified applicants by leveraging proactive strategies, recruitment tools, and targeted sourcing methods.
• Develop and maintain continuous pipelines for high-volume and hard-to-fill roles through diverse channels, including job boards, networks, online engagement, and community partnerships.
• Host reoccurring Touchpoints with assigned managers to keep them informed and foster healthy partnerships.
• Represent the organization at job fairs, colleges, HOSA events, and professional associations to expand visibility and reach, ensuring follow-up and maintained relationships.
• Secure talent for monthly hiring events and other high-volume recruitment campaigns.
• Extend conditional offers and support a seamless transition from selection to first-day orientation.
• Collaborate on updates to the Talent Acquisition Process Map and contribute to recruitment policy reviews.

Compliance & Reporting 

• Ensure compliance with federal, state, and organizational hiring policies (OFCCP, EEOC, etc.).
• Maintain accurate candidate dispositions, postings, and documentation for audits.
• Track and report on employee listening trends for assigned group.
• Track and report recruiting metrics, including search statuses, spend, source effectiveness and community outreach.
• Contribute to long-term workforce planning, including Next-Gen talent developments.
• Support annual job description reviews and updates with assigned departments.
• Additional duties as assigned. 

We need someone who has:

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
• 3+ years of experience in full-cycle recruiting, preferably high-volume hiring or staffing agency environment; medical or technical recruitment a plus.
• Keen sense of customer service with an eagerness to resolve problems and support both candidates and employees.
• Proven ability to capture and analyze data; prior experience with survey software, employee engagement, or workforce listening programs a plus.
• Strong knowledge of employment laws, OFCCP/EEOC compliance, and recruitment best practices.
• Proficiency with applicant tracking systems (ATS), HRIS, and Microsoft Office Suite; SharePoint and Canva experience a plus. Formal digital marketing experience a plus.
• Excellent interpersonal, communication, and relationship-building skills.
• Strong organizational skills with the ability to meet deadlines, manage competing priorities, and deliver presentations.
• Demonstrated track record of sourcing talent and engaging candidates through multiple channels.
• Prior participation in workforce planning, employee relations or employee engagement projects preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to operate a computer and other office machinery and remain in a stationary position.  The employee must frequently lift and/or move up to 25 pounds.  Employees are required to be familiar with and abide by the team lift requirements as specified in the Safety Program. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in this job is usually moderate.

Think you have what it takes to save lives with us? We want to hear from you.

EQUAL OPPORTUNITY EMPLOYER STATEMENT

Gulf Coast Blood is an Equal Employment Opportunity Employer. Qualified applicants for positions are considered without regard to race/ethnicity, color, religion, national origin, age, pregnancy, sex, sexual orientation, gender identity, transgender status, military status, protected veteran status, disability status, genetic testing results or any other basis or characteristic prohibited by applicable law, statute, regulation or Executive Order.