Medical Services Safety and Education Specialist

Gulf Coast Regional Blood Center

Locations:  1400 La Concha Lane in Houston, TX  77054 

Position Title: Medical Services Safety and Education Specialist 

Join our team of heroes!

Reporting to the Medical Director, this position focuses on identifying issues related to donor reactions, including identifying predictors of reactions before and after donation, tracking injuries, performing gap analysis, and designing and executing appropriate mitigation measures through education and community outreach. This role will also assist the Medical Services Department with management of the directed donor and donor wellness programs.

Just For You:

• Career advancement opportunities.
• Competitive compensation and benefits package.
• Engaging and exciting opportunity to SAVE LIVES.
• Free Texas Medical Center Parking 

Tips to thrive in our culture:

• Embody our Core Values of Commitment, Integrity, and Respect
• Work to actively create experiences that inspire others to save lives, each and every day.
• Embrace doing it right, making connections, and creating desired experiences.
• Comply with all organizational policies and standards, including safety rules, and be willing to report actual and potential violations to the appropriate supervisor or manager.

In this role, you will:

• Review and document donor reactions and injuries reported by forward-facing donor collections staff, identifying trends and opportunities for improvement.
• Travel to collection sites, including mobile drives, to observe behaviors and assess the culture and attitudes toward donor safety.
• Address donor safety concerns by developing and delivering targeted educational curriculum and training programs to mitigate adverse reactions and injuries and to emphasize donor safety standards.
• Evaluate the effectiveness of training programs through feedback, assessments, and incident trend analysis, and revise programs where required to improve outcomes.
• Identify opportunities to promote donor wellness initiatives in the community by evaluating the health needs of our donor community and tailoring programs to support these.
• Gather and analyze donor safety and health data to identify patterns and conduct statistical gap analyses to inform and enhance donor safety education.
• Analyze current directed blood donation initiatives for adherence to standard of care, medical necessity, and safety concerns while confirming if improvements are needed to training and/or processes.
• Collaborate with other departments within Gulf Coast Blood to accomplish initiatives and achieve common organizational goals.
• Manage multiple projects effectively and within tight timeframes.
• Complete additional duties as assigned.  

We need someone who has:

• Bachelor’s degree in biology, health education, public health, or a related field. Certified Health Education Specialist (CHES) or relevant credentials preferred. Strong communication and organization skills, and proficiency in data analysis.  
• Valid Texas Driver's License and acceptable driving record.
• Must have reliable vehicle to transport self to various donor and group sites (mileage reimbursed).

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to operate a computer and other office machinery and remain in a stationary position.  The employee must frequently lift and/or move up to 10 pounds. 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may possibly be exposed to blood and/or blood components, as well as any other biohazard materials.  The employee is occasionally exposed to moving mechanical parts and risk of radiation.  The noise level in the work environment is usually moderate. 

Job duties involve an inherent potential for mucous membrane or skin contact with blood with a risk of exposure to Hepatitis and HIV.

Who We Are:

Gulf Coast Regional Blood Center is a non-profit 501 (c) (3) organization and is accredited, licensed, and inspected by the Food and Drug Administration (FDA), AABB as well as local and state authorities. Serving the largest medical campus in the world, The Blood Center has grown to more than 750 employees and serves more than 170 hospitals and health care institutions in the 26-county Texas Gulf Coast, Brazos Valley, and East Texas regions. As it pertains to stability, we have been in business for over 45 years with no threat of mergers or acquisitions; and growing stronger as we gain more partnerships within the business community. 

Think you have what it takes to save lives with us? We want to hear from you.

EQUAL OPPORTUNITY EMPLOYER STATEMENT

The Blood Center is an Equal Employment Opportunity Employer. Qualified applicants for positions are considered without regard to race/ethnicity, color, religion, national origin, age, pregnancy, sex, sexual orientation, gender identity, transgender status, military status, protected veteran status, disability status, genetic testing results, or any other basis or characteristic prohibited by applicable law, statute, regulation or Executive Order.