Personnel and Administrative Assistant Manager - Consultation and Reference Lab

GULF COAST REGIONAL BLOOD CENTER

Location: 1400 La Concha Lane in Houston, Texas 77054

Position Title: Assistant Manager, Personnel and Administrative - Consultation and Reference Laboratory 

Join our team of heroes!

Are you looking for more than a job? We are hiring a technically astute and highly talented Personnel and Administrative Assistant Manager to join our team.

Reporting to the Consultation & Reference Manager. The position is responsible for personnel management, non-technical administrative and operational functions for the department

This role is great for those who work with precision, are inquisitive, have a knack for quality and takes pride in delivering quality service to community partners and patients.

JUST FOR YOU:

• Competitive compensation and benefits package.
• Texas Medical Center location with free parking.
• Education and Career advancement.
• Engaging and exciting opportunity to SAVE LIVES.

Tips to thrive in our culture:

• Embody our Core Values of Commitment, Integrity, and Respect
• Work to actively create experiences that inspire others to save lives, each and every day.
• Embrace doing it right, making connections, and creating desired experiences.
• Comply with all organizational policies and standards, including safety rules, and be willing to report actual and potential violations to the appropriate supervisor or manager.

In this role, you’ll:

• Assist manager in ensuring strategic and operational objectives are met.
• Conduct regular one-on-one meetings with staff members.
• Communicate expectations and accountabilities, monitor and track performance, provide feedback and coaching, identify development needs and help staff achieve optimal performance.
• Responsible for orientation of new hires and tracking their progress over the 90-day probation period.
• Responsible for writing and conducting the 6-month and annual appraisals with input from the leadership team. 
• Investigate quality and customer service issues, assist in developing a corrective action plan, and perform adequacy check.
• Responsible for the management of disciplinary actions. 
• Assist with reagent and service costing updates, billing, and departmental capital and expense budget. 
• Provide support to maintain adequate supplies for the department. 
• Responsible for communication and follow-through regarding equipment purchases, service requests, service contract renewal and termination. Route contracts for internal review and approvals.
• Timekeeper and scheduler for the departments. 
• Assist with developing and maintaining statistical tracking, trending, and monitoring for Transfusion Facilities, hospitals, department, and staff metrics. 
• Assist with scheduling Transfusion Facility training and retraining. 
• Review candidates resumes and phone screens sent by HR, for suitability to advance to interview, as well as resumes for phone screen requests. 
• Assists with non-technical operational requests. 
• Enforces The Blood Center's policies on EEO, Affirmative Action and Safety/Health.
   

We need someone who has:

• Bachelor’s Degree from an accredited college or university. A minimum of 3 years’ experience in an operational management role, preferably in healthcare with oversight of 20+ employees.

PROOF OF CERTIFICATION MUST BE PROVIDED AND KEPT IN PERSONNEL FILE.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to operate a computer and other office machinery and remain in a stationary position.  The employee must occasionally lift and/or move up to 25 pounds.  The employee frequently is required stand, walk and reach with hands and arms.  Employees are required to be familiar with and abide by the team lift requirements as specified in the Safety Program in an effort to prevent bodily injury and for the health and safety of others.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to blood and/or blood components, as well as other bio-hazardous materials.  The employee is occasionally exposed to moving mechanical parts, outside weather conditions, or extreme cold. 

Job duties involve an inherent potential for mucous membrane or skin contact with blood with a risk of exposure to Hepatitis and HIV.

Think you have what it takes to save lives with us? We want to hear from you.

EQUAL OPPORTUNITY EMPLOYER STATEMENT

The Blood Center is an Equal Employment Opportunity Employer. Qualified applicants for positions are considered without regard to race/ethnicity, color, religion, national origin, age, pregnancy, sex, sexual orientation, gender identity, transgender status, military status, protected veteran status, disability status, genetic testing results or any other basis or characteristic prohibited by applicable law, statute, regulation or Executive Order.

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