Job Description

For questions or updates regarding your status in the application process, please contact Gulf Coast Regional Blood Center Recruitment Center at 1-866-497-6945.

Mobile Operations Center

Position Title:
Production Coordinator (Donor Recruitment)

Hours Per Week:

Work Week:


Driving Position:


(L ocated at 9990 Fannin Street, Houston, Texas 77045)


TITLE/CODE:                          Production Coordinator 

DEPARTMENT:                       D onor Recruitment


Reporting to the Donor Recruitment Operations Manager, this position is responsible for supporting donor and donor group programs to ensure the delivery of positive donor experiences. Acting in a supportive role, the Production Coordinator will ensure departmental commitments are delivered successfully.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned.  Management retains the discretion to add to or change the duties of the position at any time.

  • Support departmental projects as directed by Donor Recruitment Management. Projects include but are not limited to High School Workshop, Blood Center tours, and CP conferences.
  • Support Donor Recruitment operations to enhance internal and external customer service experiences.
  • Assist with promotional donor incentives including the distribution and fulfillment of promotional items.
  • Reconcile returned incentive items and mail any run-out items to donors promptly to reduce turnaround time for runouts.
  • Perform Donor Recruitment Support activities including but not limited to producing, packing, shipping print materials, and answering phones.
  • Ensures promotional and educational materials are continuously updated for new, accurate, and relevant content.
  • Responsible for tracking and reconciliation of departmental assets and devices.
  • Adhere to department guidelines, rules, regulations, and Standard Operating Procedures (SOPs).
  • Master comprehensive understanding of Blood Center programs to answer donor questions with all donor groups and provide the necessary information.
  • Performs finger pricks for ABO Blood Typing at High School events.
  • Act as backup to the Support Team when needed.



Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others.  Must comply with all applicable safety rules and policies and be willing to report actual and potential safety violations to the appropriate supervisor or manager.

Must maintain regular and acceptable attendance at such level as is determined in The Blood Center’s sole discretion.

Full time:  must be regularly available to work at least 8 hours per day, 40 hours per week, or such other days or hours per week as The Blood Center determines are necessary to meet business needs.

Overtime (applicable only to non-exempt positions)

Must be available and willing to work such overtime per day or per week as The Blood Center determines is necessary or desirable to meet business needs.

Must be available and willing to work such weekends and holidays as The Blood Center determines are necessary or desirable to meet its business needs.

Must be occasionally able to work at off-site locations and to either transport self or be transported to same.


This job has no supervisory responsibilities.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Associate degree or certificate from an accredited technical school in a related field; minimum of one year experience in administrative or production support, or equivalent combination of education and experience.




Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence, independently.  Ability to speak effectively before groups of customers or employees of the organization.


Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent.


Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.


Type 50 wpm

Basic bookkeeping

Computer literate:  Microsoft Office, Scheduling Software

Good interpersonal communication skills

Good attention to detail, accuracy

Ability to manage multiple projects and prioritize own work




The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to operate a computer and other office machinery and remain in a stationary position.  The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Employees are required to be familiar with and abide by the team lift requirements as specified in the Safety Program in an effort to prevent bodily injury and for the health and safety of others.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.



The Blood Center is an Affirmative Action/Equal Employment Opportunity Employer.  Qualified applicants for positions are considered without regard to race/ethnicity, color, religion, national origin, age, pregnancy, sex, sexual orientation, gender identity, transgender status, military status, protected veteran status, disability status, genetic testing results or any other basis or characteristic prohibited by applicable law, statute, regulation or Executive Order.

Application Instructions

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