QA Specialist I
Blood Center Headquarters (La Concha)
QA Specialist I
Hours Per Week:
GULF COAST REGIONAL BLOOD CENTER
Location: 1400 LaConcha Lane in Houston Texas 77054
TITLE/CODE: QA Specialist I
DEPARTMENT: Quality Assurance
SCOPE OF RESPONSIBILITY
Reporting to the Manager – Operational Support monitors specific aspects of the Quality System Program in Donor Collections for the proper documentation of technical and clerical errors, notifies appropriate managers of trends and provides or produces reports.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time.
- Review and assess deviation incident reports and other documents from mobile and facility operations.
- Provide appropriate supporting documentation to assist with review and investigation of incident reports.
- Manage databases for deviation incident reports to ensure that incidents are investigated and handled in a timely manner, reports are current and information is consistent and accurate.
- Assist in monitoring effectiveness of Quality Systems Programs including process improvement.
- Assist in the preparation of monthly reports on quality issues and forward to management in a timely manner.
- Review and assess Donor/Visitor Incident reports, ensuring that donor records, reports and computer systems include the same evaluation result.
- Maintain files of QC, Lot Release and procedure records.
- Prepare and archive files, forms and documents as needed.
Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Must comply with all applicable safety rules and policies and be willing to report actual and potential safety violations to the appropriate supervisor or manager.
Must maintain regular and acceptable attendance at such level as is determined in The Blood Center’s sole discretion.
Full time: must be regularly available to work at least 8 hours per day, 40 hours per week, or such other days or hours per week as The Blood Center determines are necessary to meet business needs.
Overtime (applicable only to non-exempt positions)
Must be available and willing to work such overtime per day or per week as The Blood Center determines is necessary or desirable to meet business needs.
Weekend and Holidays
Must be available and willing to work such weekends and holidays as The Blood Center determines are necessary or desirable to meet its business needs.
Must be available to be called in to work or to take and process phone calls while away from the work site.
This position has no supervisory responsibilities.
EDUCATION AND EXPERIENCE
High school Diploma or GED (Associate Degree from an accredited college or university is strongly preferred); minimum two (2) years experience preferred in blood banking environment; or equivalent combination of education and experience. Experience must include working in a position involving frequent interaction with the public and the use of customer service skills.
CERTIFICATES, LICENSES, REGISTRATIONS
Ability to read and interpret general business periodicals and technical procedures. Ability to write reports and business correspondence. Ability to respond to questions from managers, supervisors or staff members in a professional manner.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Must be able to form independent or unassisted conclusions and perform complete and thorough reviews of any document or form used while performing required job responsibilities, or ask for assistance with decision processes and reasoning.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
OTHER SKILLS AND ABILITIES
Must be able to perform tasks and assignments independently and work with minimal supervision.
Ability to plan and manage tasks so that one day’s work is completed in one day.
Computer literate: Microsoft Office, SafeTrace, Business Objects and other programs as identified.
POSITION DRIVING STATUS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to operate a computer and other office machinery and remain in a stationary position. The employee must frequently lift and/or move up to 10 pounds. Employees are required to be familiar with and abide by the team lift requirements as specified in the Safety Program.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to blood and/or blood components, as well as any other biohazard material. The employee is occasionally exposed to outside weather conditions and extreme cold. The noise level in the work environment is usually moderate.
EQUAL OPPORTUNITY EMPLOYER STATEMENT
The Blood Center is an Affirmative Action/Equal Employment Opportunity Employer. Qualified applicants for positions are considered without regard to race/ethnicity, color, religion, national origin, age, pregnancy, sex, sexual orientation, gender identity, transgender status, military status, protected veteran status, disability status, genetic testing results or any other basis or characteristic prohibited by applicable law, statute, regulation or Executive Order.