Scheduling Coordinator, Cellular Life Solutions

GULF COAST REGIONAL BLOOD CENTER

Location: 1400 La Concha in Houston, Texas 77054

Position Title: Scheduling Coordinator - Cellular Life Solutions 

Join our team of heroes!

Gulf Coast Regional Blood Center has an exciting opening for a Scheduling Coordinator! The right candidate is outgoing and organized, enjoys meeting new people, and is service-centric. You’ll be responsible for receiving cell therapy product requests, preparing and processing patient and donor medical information and managing the Apheresis Center calendar for the scheduling of patient and donor collections.  Serve as administrative and clerical support for the Cellular Life Solutions’ Medical Apheresis Department and other CLS areas as assigned.

JUST FOR YOU:

• Competitive compensation and benefits package.
• Texas Medical Center location with free parking.
• Work-life Balance:  Monday to Friday, 7-4pm or 8-5pm.
• Engaging and exciting opportunity to SAVE LIVES.

Tips to thrive in our culture:

• Embody our Core Values of Commitment, Integrity, and Respect
• Work to actively create experiences that inspire others to save lives, each and every day.
• Embrace doing it right, making connections, and creating desired experiences.
• Comply with all organizational policies and standards, including safety rules, and be willing to report actual and potential violations to the appropriate supervisor or manager.

In this role, you will:

• Communicate with and assist donors, patients, physicians, and clients with scheduling medical/research apheresis collections and associated procedures
• Maintain Apheresis Room calendar and schedule NMDP donors, patients, and other client requests
• Communicate with the NMDP Donor & Collection Experience Specialist to update NMDP calendar for availability, obtain and organize information for NMDP collections to assist Workup Coordinators with meeting clearance performance measures
• Ensure all files have been reviewed and approved by the physician on call for all collections
• Gather and prepare files prior to collection by Apheresis Staff
• Request information from physician’s office for patients and organizes information for approval by physician on call
• Monitor and order supplies through NetSuite for CLS department
• Manage manual invoicing and payment tracking data to present to Business Operations
• Maintain proficiency in donor look-up, donor account creation/modification, and scheduling of potential donors via various GCRBC donor platforms
• Facilitate imaging and electronic record retention for medical apheresis files
• Maintain working knowledge of Standard Operating Procedures, and other applicable regulatory guidelines and handle related confidential correspondence
• Complete additional duties as assigned.

We need someone who has:

• One-year certificate from an accredited college/technical school; minimum of two years of secretarial experience or related experience or equivalent combination of education and experience.
• Proficiency in computer software – Microsoft Office Suite. Master Control, Invita and NetSuite preferred.
• Ability to Type 50 wpm. Good attention to detail, accuracy.
• Tips to thrive in our culture:
• Good interpersonal communication skills.
• Good knowledge of Medical Terminology
• Ability to manage multiple projects and prioritize own work.
• Healthcare experience is highly desirable.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to operate a computer and other office machinery and remain in a stationary position.  The employee must frequently lift and/or move up to 10 pounds.  Employees are required to be familiar with and abide by the team lift requirements as specified in the Safety Program.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Think you have what it takes to save lives with us? We want to hear from you!

EQUAL OPPORTUNITY EMPLOYER STATEMENT

The Blood Center is an Affirmative Action/Equal Employment Opportunity Employer. Qualified applicants for positions are considered without regard to race/ethnicity, color, religion, national origin, age, pregnancy, sex, sexual orientation, gender identity, transgender status, military status, protected veteran status, disability status, genetic testing results or any other basis or characteristic prohibited by applicable law, statute, regulation or Executive Order.

Function Titles:

Intake Coordinator, Patient Scheduler, Medical Scheduling Coordinator, Clinical Coordinator, Patient Services Coordinator, Medical Scheduler, Medical Office Coordinator, Medical Operations Coordinator, Clinic Coordinator