Job Description

For questions or updates regarding your status in the application process, please contact Gulf Coast Regional Blood Center Recruitment Center at 1-866-497-6945.

Blood Center Headquarters (La Concha)

Position Title:
Technical Operations Support Specialist

Hours Per Week:

Work Week:


Driving Position:


                                                                                      Location: 1400 La Concha Lane in Houston Teas 77054

TITLE:                                    Technical Operations Support Specialist

DEPARTMENT:                      Clinical Trials


Reporting to the Manager, Commercial Procurement and Clinical Trials (CT), this position collects and/or processes samples for specimen collection projects and Clinical Trials.  Interacts with physicians, hospital blood bank personnel, QC Lab PAS, Hospital Services and QA Departments when performing unit recall and look-back procedures in accordance to departmental SOPs and FDA regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned.  Management retains the discretion to add to or change the duties of the position at any time.

·        Performs unit Recall and Lookback procedures following departmental SOPs and FDA regulations.

·        Accurately and legibly records and files Recall and Lookback documentation.

·        Enters relevant information into computer databases with speed and accuracy.

·        Performs computer searches, matches, verifications and printouts as assigned.

·        Performs pre-donation CT subject informed consents, venipuncture and post-venipuncture care of CT subjects in accordance with Standard Operating Procedures and Study Protocol.

·        Accurately and legibly completes subject records and enters forms into computer as directed  in a timely manner.

·        Attends and completes continuing education and training in phlebotomy and CT procedures.

·        Maintains acceptable level of proficiency in required phlebotomy procedures.

·        Assists with coordinating and planning the clinical trials procurement schedule.

·        Assists with Clinical Trials protocol activity including assisting the Clinical Trials Coordinator with sample preparation for testing and data entry.

·        Aliquots, caps, packages and ships procurement specimens as directed.

·        Follows all safety regulations concerning the handling of biohazard material.

·        Cleans work area as assigned. 




Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others.  Must comply with all applicable safety rules and policies and be willing to report actual and potential safety violations to the appropriate supervisor or manager.


Must maintain regular and acceptable attendance at such level as is determined in The Blood Center’s sole discretion.

Regular Hours

Full time:  must be regularly available to work at least 8 hours per day, 40 hours per week, or such other days or hours per week as The Blood Center determines are necessary to meet business needs.

Overtime (applicable only to non-exempt positions)

Must be available and willing to work such overtime per day or per week as The Blood Center determines is necessary or desirable to meet business needs.

Weekend and Holidays

Must be available and willing to work such weekends and holidays as The Blood Center determines are necessary or desirable to meet its business needs.


This job has no supervisory responsibilities.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


High School Diploma; Previous phlebotomy experience and training required




Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 


Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent.


Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.  Must be able to exercise sufficient judgment to determine when to involve supervisor or manager for variances or problems.


Must be flexible with working hours and days.

Computer literate 




The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee frequently is required to sit and stoop, kneel or crouch.  The employee is occasionally required to stand and walk.  The employee must occasionally lift and/or move up to 10 pounds.  Employees are required to be familiar with and abide by the team lift requirements as specified in the Safety Program in an effort to prevent bodily injury and for the health and safety of others. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


The work environment described here are representative of the employee will encounter while performing the essential functions of this job.

While performing the duties of this job, the employee is regularly exposed to blood and/or blood components, as well as any other biohazard materials.  The employee is occasionally exposed to moving mechanical parts and risk of radiation.  The noise level in the work environment is usually moderate.

Job duties involved an inherent potential for mucous membrane or skin contact with blood with a risk of exposure to Hepatitis and HIV.

EEO Statement

The Blood Center is an Affirmative Action/Equal Employment Opportunity Employer.  Qualified applicants for positions are considered without regard to race/ethnicity, color, religion, national origin, age, pregnancy, sex, sexual orientation, gender identity, transgender status, military status, protected veteran status, disability status, genetic testing results or any other basis or characteristic prohibited by applicable law, statute, regulation or Executive Order.


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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