Join our team of heroes!

Are you a motivated leader seeking a meaningful opportunity to grow your career and help save lives? We’re hiring an Assistant Manager – Component Production to support daily operations, lead staff, and ensure high-quality production of blood components in a fast-paced, regulated environment.

Just For You:

• Competitive compensation and comprehensive benefits package

• Texas Medical Center location with free parking

• Opportunities for education and career advancement

• Engaging, mission driven work that makes a direct impact on patient care

Tips to thrive in our culture:

• Embody our Core Values of Commitment, Integrity, and Respect

• Create experiences that inspire others to save lives every day

• Focus on doing it right, building connections, and delivering desired experiences

• Comply with organizational policies and safety rules and report actual or potential violations

Essential Responsibilities

Production Oversight and Quality: 40%

• Oversee daily component production activities to ensure timely and accurate processing of blood products in accordance with SOPs and regulatory requirements (FDA, AABB, cGMP).

• Monitor product quality and process performance, review batch records, and ensure completeness and accuracy of production documentation.

• Coordinate with Quality and Technical teams to investigate deviations, nonconformances, and product discrepancies and implement corrective actions.

• Assist in managing recalls, quarantines, and product dispositions when necessary, and communicate with internal teams and external customers as required.

Operations Management and Staff Leadership: 35%

• Supervise, coach, and mentor production staff to maintain high standards of performance, safety, and compliance.

• Assist the Manager in staffing decisions, shift scheduling, and workload allocation to meet production targets.

• Provide direction and coverage for the department in the Manager’s absence to ensure continuity of operations.

• Monitor key performance indicators, track production metrics, and support initiatives to improve throughput, efficiency, and quality.

Training, Development, and Continuous Improvement: 25%

• Lead onboarding and competency training for new hires and provide ongoing staff development and performance feedback.

• Participate in validation projects, process improvements, and cross-functional initiatives to enhance departmental capabilities.

• Maintain and update training records, competency assessments, and ensure adherence to regulatory and organizational training requirements.

Required Qualifications

Education

• Bachelor’s degree or an associate's degree from an accredited college or university with equivalent combination of education and experience.

Experience

• Minimum of one year in a lead or supervisory role with a bachelor's degree or minimum of three years in a supervisory role with an associate's degree.

Skills

• LANGUAGE SKILLS - Ability to read and interpret safety rules, SOPs, production records, and regulatory documents. Strong written and verbal communication skills to interact with staff and external stakeholders.

• MATHEMATICAL SKILLS - Ability to perform basic calculations, compute percentages and volumes, and analyze production metrics.

• REASONING ABILITY - Apply sound judgment to troubleshoot production issues, prioritize tasks, and implement practical solutions in standardized and variable situations.

• OTHER SKILLS AND ABILITIES

  • Leadership and coaching skills with the ability to motivate and develop a diverse team

  • Strong organizational skills, attention to detail, and commitment to quality and safety

  • Proficiency with Microsoft Office and Laboratory Information Systems

  • Ability to manage multiple projects and prioritize work effectively

  • Flexible with work hours and shifts as business needs require

  • Critical thinking and continuous improvement mindset

Physical Demands:

The physical demands described are representative of those that must be met to perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk and hear. Frequently required to stand and walk; occasionally sit, climb, or balance. Must frequently lift and/or move up to 30 lbs. Employees are expected to follow team lift requirements to prevent injury. Employee may occasionally push or pull wheeled containers weighing up to 150 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:

The work environment is representative of conditions encountered while performing the duties. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Employees are frequently exposed to blood and blood components and other biohazard materials, moving mechanical parts, and extreme cold. Occasional exposure to toxic or caustic chemicals, risk of electrical shock, and risk of radiation. Noise level is usually moderate. Job duties involve potential for mucous membrane or skin contact with blood and risk of exposure to bloodborne pathogens.

Schedule: Tuesday - Saturday, 12pm - 8:30pm. Full-time: must be regularly available to work at least 8 hours per day, 40 hours per week, or other hours necessary to meet business needs.

Who We Are:

Since 1975, Gulf Coast Blood has been one of the nation’s largest community blood centers, serving hospitals across the region. Headquartered in Houston, we support the Texas Medical Center and operate donor centers and mobile drives to collect lifesaving blood and cellular products. As an FDA-accredited nonprofit, we provide high-quality human cellular material for therapeutic and scientific use.

Some Jobs Change Lives. Others Save Them.

Think you have what it takes to save lives with us? We want to hear from you.

EQUAL OPPORTUNITY EMPLOYER STATEMENT

Gulf Coast Blood is an Equal Employment Opportunity Employer. Qualified applicants are considered without regard to race/ethnicity, color, religion, national origin, age, pregnancy, sex, sexual orientation, gender identity, transgender status, military status, protected veteran status, disability status, genetic testing results, or any other characteristic protected by applicable law.